Privacy Policy

We recognize the importance of privacy. We will manage your personal information collected through the websites located at www.nobcool.com and affiliated websites owned and its affiliated companies (collectively the “Website”) based on our belief of respect for the individual and in accordance with this Privacy Policy. BY USING THE WEBSITE IN ANY WAY, INCLUDING NAMELY BROWSING, PURCHASING PRODUCTS AND USING ANY OF THE SERVICES PROVIDED THROUGH THE WEBSITE, YOU AGREE TO THE PRIVACY POLICY (“Privacy Policy”). If you do not agree with this Privacy Policy, please do not provide personal information and please do not use the Website.

1. Information We Collect

We collect personal information about you to deliver the products and services you request, to help improve your shopping experience, and to communicate with you about products, services, promotions, contests and sweepstakes. We try to limit the collected information to support the intended purpose of collection.

1.1 Personal Information

We collect personal information from you in a variety of ways when you interact through the Website. Some examples are when you: 

• Create an account on the Website; 
• Make an online purchase from us; 
• Request customer service or contact us; 
• Submit a review or post any User Content on the Website; 
• or otherwise submit personal information.

Personal information is information that identifies you or is reasonably linked to you. The personal information we collect may include contact and payment information such as your name, address, phone number, email address and credit card information. When you ask us to ship a product, we may collect information you provide us such as the name, address, and phone number of the recipient(s). We may also collect personal information about you through social media websites and services and from other sources.

1.2 Usage Information

We receive and store certain types of information about your use of the Website when you use the Website. Our purpose is to allow the Website to work correctly, to evaluate use of the Website, for marketing purposes and to personalize and enhance your browsing and shopping experience. Some examples include: 

• We may collect technical information such as your IP address, the address of a referring website, the type of web browser you use, your operating system, your Internet Service Provider and the path you take through the Website; 
• When you purchase or return a product, we collect information about the transaction, such as product details and the date of the purchase/return.

2. Cookies

We use cookies to enhance and simplify your visit; namely, in order to offer easier surfing on the Website, to make log in easier, for internal security purposes, system administration to tailor advertisements to your preferences and the like. Cookies are small data files stored on the hard disk of the users’ computer. In addition to cookies which send information to us, we also use cookies which collect information and send it to third parties. 

Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies, but note that doing so does not necessarily affect third party flash cookies used in conjunction with our Website. For more information about disabling flash cookies, see www.adobe.com/products/flashplayer/security. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Website and you may not be able to access or use some or all areas and functionalities of the Website.

3. How We Use Your Information

We use your personal information and usage information to offer and provide our products and services and to support our core business functions. These include order or service fulfillment, customer service, internal business processes, marketing, including contests and sweepstakes, authentication, loss and fraud prevention, public safety and legal functions. 

4. Your Choices

We want to communicate with you in the ways that you want to hear from us. If you no longer want to receive marketing messages from us, you can either change your marketing preferences by changing Your Account preferences or, by clicking on the appropriate link at the bottom of our marketing emails. Please allow sufficient time for your preferences to be processed. 

5. How to Access and Update Your Information

We take reasonable steps to keep your personal information accurate and complete. You can access or update your personal information, including contact or account information, either by accessing Your Account or by accessing your newsletter preferences from the link found at the bottom of all newsletters.

6. Online Protections 

Your account information is protected by the password you use to access your online account. Please keep this password confidential. 

7. Links to Other Websites

Our Website may contain links to other websites.  A link to a third party's website does not mean that we endorse it or that we are affiliated with it.  We do not exercise control over third-party websites.  You access such third-party websites or content at your own risk.  You should always read the privacy policy of a third-party website before providing any information to the website.